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How do I pay for my Express Scripts home delivery prescriptions?

You can pay by check, e-check, money order, or credit card. If you prefer to use a credit card, you have the option of joining Express Scripts’ automatic payment program by calling 800-948-8779 or by enrolling online. If you currently use a credit card for your home delivery prescriptions, you’ll need to contact Express Scripts with your credit card information, as this information can’t be transferred.

E-check is another term for electronic fund transfer. When you pay for home delivery prescriptions with e-check, your copayments are conveniently deducted from your checking account. Plus, there’s a 10-day grace period between the time your order is sent and when the amount is deducted from the assigned checking account. (The amount that is being deducted will be included in the prescription information that accompanies your order.)

Express Scripts also offers an Extended Payment Program (EPP), which allows members to split the cost of mail orders into three monthly installments.

Once a member submits a prescription request through Home Delivery, they become eligible to enroll in the program via the member portal or customer service. You are required to have an active credit or debit card on file. Your credit/debit card will be charged 1/3 of cost at (1) shipment, (2) 30 days from order ship, and (3) 60 days from order ship. This process continues as long as the member refills/renews 90-day scripts through Express Scripts home delivery and pays through EPP.

[This FAQ provided and written by Express Scripts.]

Reviewed 2024-06-14